instructions to luggage storage service 

For reservations, please call + 886 908-519-355 (9:00 a.m. - 9:00 p.m.).

General provisions ("general terms and conditions")

These general terms and conditions, as well as any other applicable specific terms and conditions relating to the preferential promotion, together with any amendments that may be made from time to time, shall constitute a legal agreement between The Mantter Company Limited (hereinafter referred to as TMC) and you.

Consitions for Reservation

  • The price is quoted in New Taiwan dollars. The price quoted is based on your inquiry date and accommodation date. If any of the above changes, the price may change accordingly.

  • The price is only applicable to the number of adults confirmed at the time of reservation. Each additional adult is charged separately and no extra bed service is provided.

  • The price includes the local / current rate and service charge. No charge will be charged unless additional services are purchased.

  • If you decide to stay in a higher level room than you originally chose, the room price will be modified. All services not covered by the package will be charged separately.

  • In case of any extension of stay, the fee calculated according to the current price of the room or any other preferential package provided by TMC shall be paid.

  • ​We may charge you in advance if your reservation date is during major holidays, continuous holidays, or more than 3 rooms are booked at one time.

  • The maximum number of accommodation in twin bed room is 2 adults plus 1 child (12 years old or below), and the maximum number of accommodation in quadruple room is 4 adults plus 2 children (12 years old or below). Children aged 12 or under can share the existing beds paid by the adults in the room free of charge. Extra bed service is not available.

  • A valid credit card is required to ensure your successful reservation. The amount shown in the reservation confirmation page and email will be charged at check-in. TMC accepts new Taiwan dollar cash, Visa, MasterCard, JCB, UnionPay card and Alipay and WeChat payment.

  • The room price is based on the new Taiwan dollar exchange rate at the time of booking, but is limited by currency fluctuation. The accommodation bill will be priced according to the selling rate announced by Taiwan Bank at the time of your stay.

  • If the guest reserves the room at the wrong price announced, TMC reserves the right to correct the price or cancel the reservation by itself, and will contact you directly to correct the price or cancel the reservation.

  • Reservations are transferable. However, it must be informed in advance by text message, and both the transferor and the receiver shall be willing to bear all relevant requirements.

  • Offer is only available for the reservation of 7 or less rooms, not for group reservation. Please contact MrMantter at hi@mrmantter.com for group reservations of 8 rooms or more.

  • If you do not make room reservation directly to Mr. Mante, but through other platforms (such as Agoda, booking.com, Expedia, trip.com, etc.), the rules for reservation (such as preferential promotion scheme, cancellation method, payment method, tax, invoice, after-sales service, etc.) shall be subject to the information published by these platforms.

Check in and check out

  • All room fees should be settled at the time of check-in.

  • Guests must be at least 18 years old before they can register and check in the room. Otherwise, they should obtain and sign (seal) on the minor consent (download link of minor consent).

  • The check-in time is after 4:00 p.m. and the check-out time is before 11:00 a.m. A valid identity document or passport issued by the government must be provided at the time of check-in (including the photo of the guest herself/himself).

  • If you arrive at MrMantter before the general check-in time, please store your luggage at MrMantter counter until you start to accept the check-in. If you are expected to arrive early, it is also recommended that you reserve at the night before your arrival.

  • Delay of check-out is subject to availability and occupancy. Please ask MrMantter about the possibility of late check-out at least 12 hours before check-out. Check out between 11:00 a.m. and 2:00 p.m. will be charged at TWD 150 per hour. Check out after 2:00 p.m. may be charged for the whole day.

  • No deposit is required at the time of check-in unless you have other relevant guarantee requirements.

  • If you need to store your luggage before or after check-out, please refer to the instructions to luggage storage service.

  • TMC may at any time modify, change or delete any part of these general terms and conditions and any terms and conditions related to preferential promotion without notice.

  • You shall indemnify TMC against any liability, loss, damage, costs and expenses of any nature arising out of or in connection with the acceptance of your reservation.

  • To the extent permitted by law, TMC shall not be liable for any loss, damage, expense or expense incurred to you due to the cancellation of your reservation by TMC.

  • These general terms and conditions and the provision of our services shall be governed by and construed in accordance with the local laws of the hotel, and any dispute arising out of these general terms and conditions and our services shall be subject to the jurisdiction of the local court in the place where the hotel is located.

  • Any person who does not sign a consent in accordance with these general terms and conditions shall not be entitled to enforce this consent or any of these general terms and conditions in accordance with the consumer protection law.

  • The Chinese version of these general terms and conditions and the terms and conditions of preferential promotion may be translated into other languages. In case of any discrepancy between the traditional Chinese version and any other language version of the general terms and conditions and the terms and conditions of preferential promotion, the traditional Chinese version shall prevail.

CONTACT US
SERVICE HOURS

09:00 AM - 09:00 PM

ADDRESS

No.271, Sec. 1, Taiwan Blvd., Central Dist., Taichung City 40044, Taiwan

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​Mr.Mantter 曼特先生

© 2020 by The Mantter Company