top of page
“Terms and Conditions of Room Reservations at Mr.Mantter

For reservations, please call +886 4 3704 7535 (from 9:00 AM to 9:00 PM)

Terms and Conditions of Room Reservations at Mr.Mantter

For reservations, please call +886 4 3704 7535 (from 9:00 AM to 9:00 PM).

General Provisions (“General Terms and Conditions”)

These General Terms and Conditions, along with any other applicable specific terms and conditions related to "Promotional Offers", and any amendments that may be made from time to time,shall constitute the legal agreement between The Mantter Company (hereinafter referred to as TMC) and you.

Reservation Terms

  • We may pre-authorize your credit card prior to your arrival. This does not mean we have charged you; it is a temporary credit card hold. Actual payment will still be primarily through cash or bank transfer at the premises.

  • ​For our cancellation policy and terms, please refer to the website page [Reservation Cancellation Policies].

  • Room rates are quoted in New Taiwan Dollars. The quoted room rates are based on your inquiry date and accommodation date. Should either of these dates change, room rates may be subject to change.

  • Room rates apply only to the number of adults confirmed at the time of reservation. An additional charge is required for each extra adult, and no extra bed service is provided.

  • Room rates include the applicable tax rate and service charges at the time/locality of stay. No additional charges will be applied unless for extra services purchased.

  • If you choose to stay in a room of a higher category than originally selected, the room rate will be adjusted. All services not included in the promotional packages are subject to additional charges.

  • For extended stays, guests must pay the cost calculated either based on the current room rate or any other promotional package provided by TMC.

  • If your reservation dates fall on major holidays, consecutive holidays, or if you book more than 3 rooms at once, we may require advance payment of room charges.

  • The maximum occupancy for a double room is 2 adults and 1 child (under 120cm in height), and for a quad room, it is 4 adults and 2 children (under 120cm in height). Children may share the existing bed in the room with a paying adult for free. No extra bed service is provided.

  • A valid credit card is required to guarantee your reservation. The amount shown on the reservation confirmation webpage and email will be collected upon check-in. TMC accepts cash in New Taiwan Dollars, Visa, MasterCard, JCB, UnionPay, Alipay, and WeChat Pay.

  • Room rates are based on the exchange rate at the time of reservation in New Taiwan Dollars, but are subject to currency fluctuations. The accommodation bill will be priced according to the selling rate of the current Taiwanese bank's announced exchange rate at the time of your stay.

  • If a guest reserves a room at a publicly announced incorrect price, TMC reserves the right to correct the price or cancel the reservation and will contact you directly to rectify the price or cancel the booking.

  • Reservations are transferable. However, notification in writing is required in advance, and both the transferrer and the transferee should agree to bear all related terms and conditions.

  • Discounts are available for up to 7 rooms and are not applicable for group bookings. For group bookings of 8 rooms or more, please contact Mr.Mantter by email at

  • If you do not book your room directly with Mr.Mantter but through other booking platforms (such as Agoda,, Expedia,, etc.), the reservation rules (such as promotional offers, cancellation methods, payment methods, taxes, invoices, after-sales service, etc.) should be based on the information published by the respective booking platform.

  • ​If you book directly with Mr.Mantter but wish to cancel due to factors not attributable to TMC, the related cancellation fees and rules should refer to the [Standardized Hotel Contract].

  • ​Mr.Mantter does not accept pets or animals other than guide dogs licensed by local government authorities.

Check-in and Check-out

  • Mr.Mantter's reception desk operates from 09:00 AM to 09:00 PM. If you plan to arrive outside these hours, please contact us. Also, be attentive to your mobile phone and text messages, as we will contact you to assist with self-check-in.

  • Guests are required to settle all room charges at the time of check-in.

  • Guests must be at least 18 years old to check into a room, unless a minor consent form is obtained and signed or stamped minor consent form download link)。

  • Check-in time is after 4:00 PM, and check-out time is before 11:00 AM. A valid government-issued identity document or passport (with the guest's photo) is required for check-in.

  • If you arrive at Mr.Mantter before the standard check-in time, you may leave your luggage at Mr.Mantter's desk until check-in begins. If you anticipate an early arrival, it is recommended to book a room for the night before.

  • Late check-out is subject to availability and occupancy rates. Please inquire about the possibility of late check-out at least 12 hours before departure. A fee of 200 New Taiwan Dollars per hour will be charged for check-outs between 11:00 AM and 2:00 PM. Check-outs after 2:00 PM may incur the cost of a full day's room rate.

  • No deposit is required at the time of check-in unless there are other related guarantee requirements.

  • For luggage storage needs before check-in or after check-out, please refer to [Luggage Storage Service Instructions].

  • TMC may modify, change, or delete any part of these General Terms and Conditions, as well as any terms and conditions of promotional offers, without prior notice.

  • You must indemnify TMC against any liability, loss, damage, costs, and expenses of any nature arising out of or in connection with your reservation.

  • To the extent permitted by law, TMC shall not be liable for any loss, damage, expenses, or costs incurred by you due to TMC's cancellation of the reservation.

  • These General Terms and Conditions, as well as the provision of our services, shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan), and any disputes arising from these General Terms and Conditions and our services shall be subject to the jurisdiction of the courts of the Republic of China (Taiwan).

  • Individuals who have not signed an agreement in accordance with these General Terms and Conditions have no right to demand enforcement of this agreement or any terms of these General Terms and Conditions under the Consumer Protection Act.

  • The traditional Chinese version of these General Terms and Conditions and the terms and conditions of promotional offers may be translated into other languages. In case of any discrepancy between the traditional Chinese version and any other language version, the traditional Chinese version shall prevail.

bottom of page